Information for Tenants

Selecting a property that meets your requirements:

If you are new to London we understand how difficult it can be to find a suitable property to rent but with our years of experience and desire to please we aim to provide you with realistic advice and friendly guidance to help you secure your new home.

At CJ Properties Letting Agents in Golders Green, we can help you, please contact us to discuss your requirements.

Arranging a viewing:

If you have seen a property we are marketing and would like to arrange a viewing please contact us to make an appointment. Sometimes there are restrictions on viewing times so please provide us with as much notice as possible. We will usually meet you outside the property however we can also pick you up at a nearby station or if you come to our office in Golders Green and we can drive you to the property.

Where possible, please try to arrange a time for your viewing so that everyone who is hoping to rent the property is able attend.

Renting a property:

After you have viewed a property and have decided that you would like to apply to rent it the next stage is for us to provide the landlord or their managing agent with a little information about you and anyone that you intend to rent with. We will ask you to provide us with the following information:

  • Your name and current address
  • Your job tile and name of employer
  • If you are a student or unemployed you will need a UK based guarantor. We will need details about your guarantor.
  • The date you want to start your tenancy. Unless the landlord is proposing to carry out any refurbishment at the property your start date should be within 2 weeks of the property becoming vacant.
  • How long you are looking to rent for. Our standard Assured Shorthold Tenancy Agreement is usually for an initial term of 12 months with a break-clause after 6 months (for both the landlord and tenant).
  • Specific requirements: Tell us if you have any specific requests for the landlord, for example you would like them to remove or provide some furniture for you.
  • Pets: If you want to keep a pet you will need prior consent from the landlord. If you are given permission to keep a pet you will usually pay a higher security deposit.
  • If you are not a British citizen or an EEA national we have a legal obligation to check that your immigration status is lawful before we can allow you to rent one of our properties.

Booking form and references

If the terms are agreeable to the landlord we will provide you with a booking form to confirm the terms agreed, details of the initial monies that are payable in relation to your tenancy and details of the references required by the landlord or their managing agents. We will also provide you with a draft Tenancy Agreement so you can familiarise yourself with your responsibilities and obligations contained within it.

Potential tenants will be required to complete the booking form and pay a non-refundable referencing fee of £30.00 per tenant (plus £30 if a guarantor is required). If your salary is not at least three times your portion of the annual rent you will need a guarantor whose salary meets this requirement and who is resident in the UK.

Once you have completed the booking form and paid the referencing fee the property will be removed from the market and your references will be applied for. Depending on the type of references required by the landlord your referencing might be carried out by an external referencing agency. Referencing usually take 2 - 3 days to obtain and provided you have been truthful in your application and you don’t have any CCJ’s it is unlikely you will fail the checks. If you have any doubts or queries, please ask us for advice before you go ahead.

Signing of the Tenancy Agreement and paying the Tenancy Deposit.

Once your references has been approved by the landlord or the landlord’s representative you will be asked to sign a copy of the Tenancy Agreement and provide us with a colour copy of your passport or picture driving licence and proof of your current address (either a copy of recent bank statement, credit card bill or a recent mobile phone bill).

On the signing of the Tenancy Agreement you will be required to pay the agreed Tenancy Deposit and any agency or inventory fees as previously advised.

Where the Landlord has asked CJ Properties to deal with your deposit it will be registered with The Deposit Protection Service. Full details will be supplied to you when you sign the Tenancy Agreement.

Further details of this scheme can be found at

Paying the 1st month rent & moving in

On or before the 1st day of your tenancy you will need to pay your 1st month rent to us. Your funds must have cleared our account before we can release the keys to you.

We will usually meet you at the property on the day of your move-in in order to agree the inventory report, take the meter readings and explain the provisions for heating and hot water. If we will not be managing the tenancy we will provide you with contact details for the landlord’s managing agent.

Council Tax and utilities

As soon as you move in you should contact the local council to set up an account for the payment of council tax. Unless your gas and electricity is operated on a prepayment basis you will also need to set up your own accounts for the supply of your gas & electricity.

Where the tenant is liable for water and sewerage you will need to open an account with the water provider. In London, this is usually Thames Water.

Future rental payments & content insurance

If the rent is to be paid directly to the landlord or their managing agent each month we will provide you with their bank details. You will usually be required to set up ONE Standing Order with payment for the full monthly rent.

The landlord will have insurance for the building and his contents however we recommend that you take out insurance for your own possessions. You might want to consider a policy that also covers you for loss of income and any excessive damage that you might cause to the landlord’s property.